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Air University Library: Customer Services

Reference Services

The Reference Desk is staffed by librarians to answer your questions and provide information about Air University, the Air Force, AUL collections, resources and services. The Reference Desk is staffed during all hours of operation and is located near the main entrance on the first floor.

You may want to ask reference questions or verify facts. For more information, call the Reference Desk at 334-953-2888 or click here to ask AUL a question. We'll be happy to assist you.

For quick, factual questions, the library offers electronic reference services. Air University students, staff members, or faculty members receive first priority on questions received. Your request will be sent to an e-mail box that will be checked twice daily, Monday through Friday. Answers to questions will be provided as time permits. To submit an electronic reference question or click here. We'll be happy to assist you.

We also offer live Chat Reference, available on the library's home page and staffed by a librarian during the library's operating hours.

Room Reservations

Individual study and/or small group collaboration rooms with seating for up to four people are available by reservation here

Group Study Rooms can be reserved online here.

The Auditorium (Room 170) seats up to 70 people and AV projection equipment is available in the Auditorium.  Reservations may be requested here.

Innovation Lab

The Innovation Lab is a creative space featuring advanced technology and resources to help promote learning, teaching, problem solving, research, and invention.

Available equipment and services:

  • Virtual and Augmented reality
  • Software development and programming resources
  • Serious gaming and simulations
  • Distance learning and virtual classrooms
  • 3D modeling, imaging, and 3D printing

Free and available during regular library hours for official use to AU students, faculty, and federal employees with a valid Library account.
Please contact any Library staff member for tours, assistance, questions, or to checkout Innovation Lab equipment.

For more information on our Innovation Lab and what it offers, click here.

Loaning Items


  • Books -- 3 weeks 
  • Videos/DVDs -- 1 week
  • Audio Books -- 3 weeks
  • Reserve Shelf Items -- Varying loan periods 
  • Faculty & Academic Instructors -- May request 90 days


  • Renew by phone or in person. Contact the Circulation desk at 334-953-2230.
  • Items requested by another patron may not be renewed.

For AUL's full circulation policies, view the Circulation Policy page.

Interlibrary Loan

Found an article or book you like, but it's not in the Air University Library collection? That's what ILL is for! Through ILL your item can be requested from other libraries. For more information visit the ILL Page.

Scanning and Printing

AUL offers free scanning and printing to all patrons. CAC-enabled scan-to-email scanners and networked printers are available in the Copy Center. Wifi and plug-and-play printers and a commercial scanner are available in the reference area.

Authority collection

New Air Force Policy Directives and Instructions and a current and historical collection of Air Force regulations, manuals, and pamphlets are in Bound Periodicals. Enquire at the Reference Desk for access.


The Cartographic Information Section of AUL is responsible for all cartographic information support for Air University. This section enhances the educational function of Air University by providing maps and charts to students, faculty, and staff in residence at Maxwell/Gunter. Map support is also provided to AFJROTC and AFROTC detachments throughout the United States as coordinated through HQ AFROTC. Maps are available upon request by completing the Request a Map form.

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